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We have expanded our immunisation learning pathways to support anyone working in Primary Healthcare. Click on tabs below to explore your learning pathway options.
You have selected Ears which means you have the option to start your Ear Health learning pathway! The Ear Health learning pathway starts by building your base knowledge with the nationally-accredited online program, Foundations of Ear Health (level 1). You can then continue on with 4 more nationally-accredited Courses (level 2) - options are dependent on your current qualifications, and topics include the ear and hearing health (including wax removal), otitis media, tympanometry and microsuction. Once you hit ‘apply now’ from any of the individual course pages below, you can bundle as many courses as you like. Happy learning!
We look forward to expanding the Ear Health Learning Pathway in 2021 with some exciting new programs.
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Interested in an immunisation learning pathway? Fantastic! A great place to start is to select a pathway based on your current qualification in Primary Healthcare.
Course in Immunisation Support
Aboriginal and Torres Strait Islander Health Workers and Health Practitioners, Practice Support Staff, Practice Managers and Reception Staff.
Course in Immunisation Practice
Aboriginal and Torres Strait Islander Health Practitioners, Registered Nurses and Midwives, Enrolled Nurses, Pharmacists and Medical Officer (GP).
Immunisation Endorsement
Registered Nurses or Registered Midwives.
Want to learn more? Check out our quick video or live chat with us now.
Course in Ear and Hearing Health
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Key Information
As a general guide, one hour of active learning equates to one hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.
Second level in Ear Health learning pathway
Students need to complete Foundations of Ear Health Program prior to entry to this course.
On successful completion of this course, students can choose from further level 2 nationally-accredited Courses - options are dependent on your current qualifications, and topics include otitis media, tympanometry and microsuction.
If you are yet to complete the above, don’t worry! You can purchase these at the same time. Just click ‘apply now’ to begin.
Units of competency
Suitable Professions
Course delivery
- Online assessment completed via accessIQ
- Four hour face-to-face workshop
- In-class activities assessed by a qualified assessor
- Workplace observed practice
Entry requirements
Entrants to the Course in Ear and Hearing Health must provide evidence of a relevant professional role. Relevant roles would include:
- Registered and Enrolled Nurses
- Allied Health Professionals E.g. Audiologists
- Aboriginal and Torres Strait Islander Health Care Workers
- General Practitioners.
Entrants should have:
- A minimum of six months’ employment or experience working with clients in a clinical environment
- High language, literacy and numeracy levels. Sufficient to interpret medical documents/referrals/requests and write medical notes and reports.
Benchmarque Group Specific Requirements
Students must hold the unit EHHPEH002 Promote, educate and manage ear health unit from the Foundations of Ear Health Program. Students will receive a direct credit transfer for this unit when enrolling into the Ear and Hearing Health course.
Student numbers
Groups are capped at 16 students to promote an optimal learning environment.
Terms & conditions
Related courses
Available workshops
The Course in Ear and Hearing Health requires you to complete a four hour face-to-face workshop. Below are the current available workshop dates. If you see a workshop date that suits you, click 'Apply Now'. The 'Apply Now' button will take you to accessIQ, our online learning and assessment platform. Simply log in using your existing details or create a new account, and then follow the prompts to enrol.
Course overview
The Course in Ear and Hearing Health is designed to develop the knowledge and skills to be able to safely assess and manage ear health, in relation to a range of conditions, based on detailed knowledge of the anatomy, physiology and pathophysiology of the auditory system.
The Course in Ear and Hearing Health aims to provide students with the skills and knowledge to perform ear health examinations, basic point of care hearing evaluations, management strategies/options and referral processes for further or specialist care in relation to a range of conditions, based on detailed knowledge of the anatomy, physiology and pathophysiology of the auditory system.
Vocational outcomes include enhanced clinical practice, addition of skills to scope of practice, ear health assessment clinical skills.
Specialist skills:
- Point of care hearing assessment
- Otoscopy
- Wax removal.
On the successful completion of the Course, students should have the skills and knowledge to:
- Assess and determine factors that affect ear and hearing health in relation to wax irrigation, assess the client’s physical and pathophysiological auditory status and seek advice where appropriate. The major focus of the unit is on risks of irrigation
- Provide education, develop management plans for wax irrigation, identify and manage hygiene issues regarding ear and hearing health, condition recognition and provide ongoing management where complex needs regarding ear and hearing health are required
- Perform wax removal procedures when deemed appropriate and safe
- Perform ear health screening assessments on children.
- Online assessment completed via accessIQ
- Four hour face-to-face workshop
- In-class activities assessed by a qualified assessor
- Workplace observed practice
It is recommended students review the Foundations of Ear Health Program prior to attendance at the workshop.
To achieve competency in this course, students must successfully complete:
- Realistic skills simulations and oral questioning. ‘What if and how to’ scenarios
- Written assessment covering essential knowledge and skills
- Workplace observed practice.
Workplace observed practice is a mandatory requirement for this course, work place practice must be observed by a peer or suitably qualified clinician.
All workplace activities must be completed in accordance with work health and safety.
The face-to-face workshop involves lecture and practical workshop activities involving condition recognition, ear health assessment, monocular otoscopy, digital video otoscopy, and irrigation technique for wax removal.
Students work with peers in the classroom to conduct simulated examinations as part of the practical skills activities.
All irrigation practice and assessments are performed on a mannequin. The workshop focuses on wax removal using irrigation including the legal and consent issues involving ear irrigation.
Students enrolled in The Benchmarque Group courses should adhere to the following principles:
- Display a commitment to learning and to achieving success
- Be responsible and accountable for their own learning, behaviour and decisions
- Actively participate in all workshop activities and learning experiences
- Attend all scheduled sessions and be punctual at all times
- Complete all online assessments and workplace practice activities
- Work in harmony and respect the rights and opinions of staff and other students
- Treat others as they themselves would like to be treated
- Use acceptable language at all times.
A simplified learning journey with accessIQ
We are paving the way for innovative and easy online learning through our bespoke online course and assessment platform, accessIQ. This online platform represents an intuitive end-to-end solution for managing a student’s learning journey from enrolment to completion.
Frequently asked questions (FAQs)
Continuing professional development is the means by which members of the clinical profession maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives.
The CPD cycle involves reviewing practice, identifying learning needs, planning and participating in relevant learning activities, and reflecting on the value of those activities.
As a general guide, one hour of active learning equates to one hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.
For all other health professionals completing this program, your continuing professional development (CPD) requirements may vary and it is important to remember that it is your responsibility to maintain and register CPD with your professional body. In many instances, your regulatory authority will recognise hours of learning as stated above.
12 months. The time is calculated from when a student is provided with online access to their assessment. Within the accessIQ platform, students will be provided an initial 6 months to complete and submit all required assessment activities. Friendly email reminders will be sent to students to ensure an assessment is completed on time. At the completion of the 6 month period, students can request up to a maximum of 2 extensions, each extension being for a period of 90 days. If requesting a second extension, the request must be in writing.
If the entire 12 month period expires and a final assessment has not been submitted, The Benchmarque Group reserves the right to deem the assessment Not Competent and remove the student from the program.
If you are deemed Not Yet Competent on your first and second assessment submissions, feedback will be provided. It is very important that you read all the feedback provided. The Assessor will have identified any areas where additional evidence is required or any questions that need to be reviewed and resubmitted. If, after 3 unsuccessful submissions, you are unable to demonstrate competency on your assessment, your assessment will be deemed Not Competent. Feedback will be provided to you and what the possible following steps and outcomes are.
Yes. The Course in Ear and Hearing Health (Course Code 10630NAT) includes a unit of competency covering wax removal. As part of your course you will have the opportunity to learn how to safely perform wax removal using a range of techniques including irrigation.
No. Students are not taught how to safely perform wax removal using microsuction.
Observed practice is when a student demonstrates within their workplace, skills and knowledge learned as a part of a course or program. The observer’s role is to confirm the transfer of skills to the workplace not to assess competency.
As a Registered Training Organisation, we are required to gather evidence of a student’s ability to transfer skills and knowledge from the classroom environment to the work environment. We use workplace observation as evidence of this transfer.
No. Whilst a doctor would be an ideal observer, the requirement is that your observer is of equal qualification to you or above. For example, an enrolled nurse cannot observe the work of a registered nurse, but an enrolled nurse can observe the work of another enrolled nurse. This is why we refer to this process as peer observation.
At the completion of the program, successful students will receive a Statement of Attainment for the Ear and Hearing Health (Course Code 10630NAT). A Statement of Attainment is issued when an individual has completed one or more accredited units.
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