Head office

1300 855 568
Mon-Fri 8.30am to 5pm
Level 1, 176 Wellington Parade, East Melbourne, VIC 3002
Get directions

Online enquiry

Chelsea Jamieson

Lead Course Coordinator
(Dr Green Thumb)
Contact me via
Email
Phone
Thank you for your message, we will be in touch soon.
The message has not been sent, please try again later

Browse all courses

filter
Showing 13 of courses
Start now online course
courses

Showing closest courses:

Courses within 25KM
courses
Courses within 50KM
courses
Courses within 100KM
courses
Courses further than 100km
courses
Notify me for upcoming workshops
courses

Filter courses

set my location
workshop length
cost
Occupation
course type

Consumer and Community Engagement

Developed and delivered by Health Issues Centre in partnership with The Benchmarque Group.

Graduate Certificate in Consumer and Community Engagement

Code: 10164NAT Course code: 10164NAT
calendar
4 Day
Workshop
price
$2860.00
(inc GST)
pointer
2
Locations
set my location
Upcoming : 10 May 2019 Geelong Conference Centre
Set my
Location
Next workshop
Geelong Conference Centre
calendar View all workshops
Enrol now
Close
Key Information
Overview
FAQS
Help

Key Information

calendar
4 Day
Workshop
price
$2860.00 inc GST
per student
pointer
2 Locations
View workshops
clock
215 hours study
CPD hours

As a general guide, one hour of active learning equates to one hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.

Units of competency

GCCCMO801B
Manage operations within a consumer and community engagement framework
GCCCEP802B
Support consumer and community engagement planning
GCCCLI803B
Lead the implementation of organisational consumer and community engagement
GCCCSS804B
Manage and develop systems and structures for consumer and community engagement

Course Delivery

  • Four day face-to-face workshop
  • In-class activities assessed by a qualified assessor
  • Written assessment completed and submitted to assessor for marking

Entry requirements

No entry requirements

Terms & conditions

Available workshop locations

The Graduate Certificate in Consumer and Community Engagement requires you to complete a 4 day face-to-face workshop. Below are the current available workshop dates. If you see a workshop date that suits you, click 'Enrol Now'. The 'Enrol Now' button will take you to BenchmarqueIQ, our online learning and assessment platform. Simply log in using your existing details or create a new account, and then follow the prompts to enrol. 

Sort by
My Location Date
ADELAIDE SA
30 places left
Health Consumer Alliance of South Australia, Adelaide
14 October 20199:30AM - 4:30PM15 October 20199:30AM - 4:30PM28 October 20199:30AM - 4:30PM29 October 20199:30AM - 4:30PM
MELBOURNE VIC
3 places left
Health Issues Centre, Melbourne
13 November 20199:30AM - 4:30PM14 November 20199:30AM - 4:30PM27 November 20199:30AM - 4:30PM28 November 20199:30AM - 4:30PM
Showing 2 of 2
Show more

Course overview

The Graduate Certificate in Consumer and Community Engagement delivered, by Health Issues Centre, enables health services and organisations’ key staff to acquire the advanced skills and knowledge to plan, implement and evaluate consumer engagement.

This course is delivered over four full days (two days in a week and two days after a two-week break) with additional self-directed course work including preparation and assessment.

Course outline

The Graduate Certificate in Consumer and Community Engagement delivered by Health Issues Centre enables health services and organisations’ key staff to acquire the advanced skills and knowledge to plan, implement and evaluate consumer engagement.

Participants may enter the qualification if they can demonstrate that they have completed a degree, advanced diploma or diploma in a health consumer related field, or have five years relevant work experience in a health consumer related area.

This course is delivered over four full days (two days in a week and two days after a two-week break) with additional self-directed course work including preparation and assessment.

Developed and delivered by Health Issues Centre in partnership with The Benchmarque Group.

Learning outcomes

On successful completion of the course, participants will have the skills and knowledge to:

  • Research and review of consumer and community engagement plans
  • Develop own consumer and community engagement plan
  • Research sources for funding and develop own funding strategies
  • Research and develop a strategy for professional development for staff and consumers on consumer engagement
  • Undertake community consultations
Delivery

Course delivery and assessment for the Graduate Certificate in Consumer and Community Engagement includes:

  • Four day face-to-face workshop
  • In-class activities assessed by a qualified assessor
  • Written assessment completed and submitted to assessor for marking.
Pre-reading

No pre-reading

Assessment

To achieve competency in this course, students must:

  • Demonstrate competency through a range of classroom-based case studies and scenarios
  • Competently complete an assessment covering essential knowledge and skills
  • Complete a series of workplace activities.

All workplace activities must be completed in accordance with work health and safety standards and all other relevant workplace policies and procedures.

Expectations

The study days are usually scheduled as two blocks of two consecutive days and includes morning tea, lunch and afternoon tea breaks.

In most instances food and beverage facilities are available.

The facilitator will deliver the learning content in a blended manner, which requires participation form all students, these include small group workshop activities and discussion groups and presentations.

Frequently Asked Questions

What is Continuing Professional Development (CPD)?

Continuing professional development is the means by which members of the clinical profession maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives.

The CPD cycle involves reviewing practice, identifying learning needs, planning and participating in relevant learning activities, and reflecting on the value of those activities.

How many CPD hours will I achieve for completing this Program?

As a general guide, one (1) hour of active learning equates to one (1) hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.

For all other health professionals completing this program, your continuing professional development (CPD) requirements may vary and it is important to remember that it is your responsibility to maintain and register CPD with your professional body. In many instances, your regulatory authority will recognise hours of learning as stated above.

How long do I have to complete the assessment?

18 months. The time is calculated from when a student is provided with online access to their assessment. Within the BenchmarqueIQ platform, students will be provided an initial 12 months to complete and submit all required assessment activities. Friendly email reminders will be sent to students to ensure an assessment is completed on time. At the completion of the 12 month period, students can request up to a maximum of 2 extensions, each extension being for a period of 90 days. If requesting a second extension, the request must be in writing.

How many times can I submit my assessment?

If you are deemed Not Yet Competent on your first and second assessment submissions, feedback will be provided. It is very important that you read all the feedback provided. The Assessor will have identified any areas where additional evidence is required or any questions that need to be reviewed and resubmitted. If, after 3 unsuccessful submissions, you are unable to demonstrate competency on your assessment, your assessment will be deemed Not Competent. Feedback will be provided to you and what the possible following steps and outcomes are.

How do I gain evidence of competency?

To gain competency, you are required to undertake a series of small projects and research pieces. The assessment is work-based, providing you with material to plan and implement consumer engagement across the organisation.

Do I need to do anything before the course?

No. Everything you need to complete the course will be provided on the day.

Showing 6 of 6
Show more

Still have questions? We're here to help

We’d love to hear from you! If you complete the below form, we will get back to you as soon as we can.

Elodie Le Merrer
Student Administration
(Fire Warden & Garlic Bread Enthusiast)
Contact me via
Email
Phone
Thank you, we will get back to you as shortly.
The message has not been sent, please try again later

Leave your details below

Give us a call, shoot us an email or complete the form below - we look forward to hearing from you.

John von Dadelszen
Partnerships Manager
(Backflip Ambassador)
Contact me via
Email
Phone
Thank you, we will get back to you soon.
The message has not been sent, please try again later