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Graduate Certificate in Consumer and Community Engagement
Key Information
As a general guide, one hour of active learning equates to one hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.
Units of competency
Course Delivery
- Four day face-to-face workshop
- In-class activities assessed by a qualified assessor
- Written assessment completed and submitted to assessor for marking
Entry requirements
No entry requirements
Terms & conditions
Available workshop locations
The Graduate Certificate in Consumer and Community Engagement requires you to complete a four day face-to-face workshop. Below are the current available workshop dates. If you see a workshop date that suits you, click 'Apply Now'. The 'Apply Now' button will take you to accessIQ, our online learning and assessment platform. Simply log in using your existing details or create a new account, and then follow the prompts to enrol.
Course overview
The Graduate Certificate in Consumer and Community Engagement is delivered by Health Issues Centre on behalf of The Benchmarque Group, enables health services and organisations’ key staff to acquire the advanced skills and knowledge to plan, implement and evaluate consumer engagement.
This course is delivered over four full days (two days in a week and two days after a two-week break) with additional self-directed course work including preparation and assessment.
The Graduate Certificate in Consumer and Community Engagement delivered by Health Issues Centre enables health services and organisations’ key staff to acquire the advanced skills and knowledge to plan, implement and evaluate consumer engagement.
Participants may enter the qualification if they can demonstrate that they have completed a degree, advanced diploma or diploma in a health consumer related field, or have five years relevant work experience in a health consumer related area.
This course is delivered over four full days (two days in a week and two days after a two-week break) with additional self-directed course work including preparation and assessment.
Developed and delivered by Health Issues Centre in partnership with The Benchmarque Group.
On successful completion of the course, participants will have the skills and knowledge to:
- Research and review of consumer and community engagement plans
- Develop own consumer and community engagement plan
- Research sources for funding and develop own funding strategies
- Research and develop a strategy for professional development for staff and consumers on consumer engagement
- Undertake community consultations
Course delivery and assessment for the Graduate Certificate in Consumer and Community Engagement includes:
- Four day face-to-face workshop
- In-class activities assessed by a qualified assessor
- Written assessment completed and submitted to assessor for marking.
No pre-reading
To achieve competency in this course, students must:
- Demonstrate competency through a range of classroom-based case studies and scenarios
- Competently complete an assessment covering essential knowledge and skills
- Complete a series of workplace activities.
All workplace activities must be completed in accordance with work health and safety standards and all other relevant workplace policies and procedures.
The study days are usually scheduled as two blocks of two consecutive days and includes morning tea, lunch and afternoon tea breaks.
In most instances food and beverage facilities are available.
The facilitator will deliver the learning content in a blended manner, which requires participation form all students, these include small group workshop activities and discussion groups and presentations.
Students enrolled in The Benchmarque Group courses should adhere to the following principles:
- Display a commitment to learning and to achieving success
- Be responsible and accountable for their own learning, behaviour and decisions
- Actively participate in all workshop activities and learning experiences
- Attend all scheduled sessions and be punctual at all times
- Complete all online assessments and workplace practice activities
- Work in harmony and respect the rights and opinions of staff and other students
- Treat others as they themselves would like to be treated
- Use acceptable language at all times.
Frequently Asked Questions
Continuing professional development is the means by which members of the clinical profession maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives.
The CPD cycle involves reviewing practice, identifying learning needs, planning and participating in relevant learning activities, and reflecting on the value of those activities.
As a general guide, one (1) hour of active learning equates to one (1) hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.
For all other health professionals completing this program, your continuing professional development (CPD) requirements may vary and it is important to remember that it is your responsibility to maintain and register CPD with your professional body. In many instances, your regulatory authority will recognise hours of learning as stated above.
18 months. The time is calculated from when a student is provided with online access to their assessment. Within the accessIQ platform, students will be provided an initial 12 months to complete and submit all required assessment activities. Friendly email reminders will be sent to students to ensure an assessment is completed on time. At the completion of the 12 month period, students can request up to a maximum of 2 extensions, each extension being for a period of 90 days. If requesting a second extension, the request must be in writing.
If you are deemed Not Yet Competent on your first and second assessment submissions, feedback will be provided. It is very important that you read all the feedback provided. The Assessor will have identified any areas where additional evidence is required or any questions that need to be reviewed and resubmitted. If, after 3 unsuccessful submissions, you are unable to demonstrate competency on your assessment, your assessment will be deemed Not Competent. Feedback will be provided to you and what the possible following steps and outcomes are.
To gain competency, you are required to undertake a series of small projects and research pieces. The assessment is work-based, providing you with material to plan and implement consumer engagement across the organisation.
No. Everything you need to complete the course will be provided on the day.
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Due to the impact of COVID-19, all face-to-face workshops will be scheduled as soon as practicable, in line with advice provided by State and Federal bodies. Please click the link below to register your interest and you will be the first to be advised when workshop dates become available.