Chronic Disease Support Program

1 day course $425.00 (Currently FULLY funded)

This program includes competency codes CHCCCS001 and CHCCCS023

A chronic disease is a serious medical condition or illness that is long lasting or recurrent. It is defined as a disease which has lasted or is expected to last for at least six months.

Chronic disease self management (CDSM) is defined by the Centre for the Advancement of Health as supporting the person with the chronic disease to engage in activities that protect and promote health monitoring and managing the symptoms and the signs of illness, managing the impact of illness on functioning, emotions and interpersonal relationships and adhering to treatment regimes.

The chronic disease self management support role is an integrated and shared healthcare approach that can enable a wider group of support for clients to self manage their chronic disease.

Chronic Disease Support Program

The Chronic Disease Self Management Support Program is a short course designed to develop the knowledge and skills required to support an individual or client with a chronic disease through assessing their chronic disease and risk factors, exploring readiness for change, identifying health behaviours to change and working with the client and their health professionals to develop a chronic disease self-management plan. The program is an ideal introduction for those new to chronic disease support or those wishing to enhance or refresh their knowledge and skills.

On successful completion of the program, students should have the ability to support qualified Health Practitioners, General Practitioner’s and other practitioners like Aboriginal and Torres Strait Islander Health Workers and Health and other allied health professionals to work collaboratively with people managing chronic disease offers individuals a unique, client focused health outcome.

The program is driven by a desire to create better health for clients, reduced hospital admissions, better patient compliance and the provision of care by those best qualified to provide advice.

The included competencies are:

  • CHCCCS001 Address the needs of people with chronic disease
  • CHCCCS023 Support independence and wellbeing

Frequently Asked Questions (FAQ)

  • How much does the program cost?

    The Chronic Disease Support Program would normally cost $400.00 per student, but at the moment, fully funded registrations are available.

  • What is Continuing Professional Development (CPD)?

    Continuing professional development is the means by which members of the clinical profession maintain, improve and broaden their knowledge, expertise and competence, and develop the personal and professional qualities required throughout their professional lives.

    The CPD cycle involves reviewing practice, identifying learning needs, planning and participating in relevant learning activities, and reflecting on the value of those activities.

  • How many CPD hours/points will I achieve for completing this Program?

    30 CPD Hours.

    For Registered and Enrolled Nurses and Midwives, our recommendation, based on previous student experience for this course is approximately 30 CPD Hours.

    For all other health professionals completing this program, your continuing professional development (CPD) requirements may vary and it is important to remember that it is your responsibility to maintain and register CPD with your professional body.

    In many instances, your regulatory authority will recognise hours of learning as stated above.

  • Who is funding these Programs?

    The federal Department of Health is currently funding the delivery of 75 Chronic Disease Support Programs over the next financial year, through to July 2017. The cost for your registration is being fully funded by the Department of Health under the Chronic Disease Support Project.

  • Can I book my own course?

    Yes. We have funding available to deliver courses for groups of between 12 to 20 students. If you have a group of more than 12 students, you can contact us directly and we can try and assist you with a program.

  • Who can attend the course?

    The course is designed to be delivered to a broad range of health professionals including Aboriginal and Torres Strait Islander Health Workers and Practitioners, Registered and Enrolled Nurses, GP Registrars and General Practitioners.

  • How long does the program take?

    The course is delivered in a one (1) day lecture and workshop.

  • What do I receive at the completion of the program?

    At the completion of the program, successful students will receive a nationally accredited Statement of Attainment for the Chronic Disease Support Program.

    A nationally recognised Statement of Attainment lists the individual unit or units of competency that a student has completed. It is nationally recognised under the Australian Qualifications Framework (AQF). 

  • Will I need to do a test?

    Yes. As a nationally accredited program, we are required to gain evidence of your competency. During your workshop you will be provided with a printed copy of the theory assessment that needs to be completed and returned to The Benchmarque Group.

  • How do you gain evidence of competency?

    We assess competency in 2 ways.

    1. During the one (1) day lecture and workshop, you will be required to complete a number of practical skills demonstrations. These will be assessed during the workshop by the endorsed facilitator.
    2. You are required to complete the written assessment portfolio and submit it to The Benchmarque Group.

  • How long does the assessment take?

    If you commence your assessment immediately after reading the materials or having just completed your workshop, it should take you no more than 4 hours to complete.

  • How long do I have to complete the assessment?

    We encourage you to complete your assessment within 12 weeks of completing your workshop, however, you have up to 12 months to submit it. During this time, we will send you some friendly reminders.

  • What if I cannot complete the assessment?

    If you are unable to complete your assessment you can contact us and we may be able to assist you.

  • Am I required to provide feedback?

    Yes. At the start and finish of your workshop, you will be asked to provide feedback. It is very important that you assist us by completing these feedback sheets to enable us to improve our courses and future delivery of our programs.


Course Outline

This program is designed predominantly as an introduction for professionals new to the field of chronic disease self-management. On successful completion of the program, participants should have developed the knowledge and skills required to work collaboratively with people managing chronic disease, offering individuals a unique, client focused health outcome. This is done through assessing risk factors, readiness for change and health behaviours, while working with both the client and their health professionals to develop a chronic disease self-management plan. The main target group are Division 1 and Division 2 nurses and Indigenous healthcare workers.

Learning Outcomes

This course will enable the student the ability to work collaboratively with other health care professionals managing chronic disease offering individuals a unique, client focused health outcome. On successful completion of this program, participants should have:

• A greater understanding of chronic disease, risk factors and high risk population groups
• The skills and knowledge to assess and support an individual with a chronic disease
• The ability to apply a broad knowledge of management strategies, client centred education and related support in the area of chronic disease
• Be able to assist an individual to develop a chronic disease self management plan which includes risk factors and areas for health behaviour change

Units of Competency

• CHCCCS001 - Address the needs of people with chronic disease
• CHCCCS023 - Support Independence and well being

Entry Requirements

• Aboriginal and Torres Strait Islander Health Practitioner
• Registered Nurse
• Enrolled Nurse
• General Practitioner
• General Practice Registrars
• Allied Health Worker
• Indigenous Social and Emotional Wellbeing Worker
• Other

Pre Reading

Upon registration, students are provided with essential and recommended reading related to chronic disease. Information within the pre-reading offers an overview of various aspects of chronic disease which are discussed during the face to face workshop.

Course Delivery

• One (1) day face to face workshop
• In-class activities assessed by facilitator
• Mandatory third party observed workplace activity
• Online assessment completed via BenchmarqueIQ

Estimated hours of study

60 hours of active learning

Assessment Requirements

To achieve competency in this program: students must achieve a minimum 80% pass mark in all assessment tasks, satisfactorily complete all classroom activities, and perform three peer-observed chronic disease self management plans on clients in the workplace.

What to expect

The session involves several interactive group activities covering various aspects of chronic disease self management, developing a self management plan and group case studies.

What to bring

All course materials are supplied. Students find having a few different coloured pens and a highlighter can be useful.

CPD Hours

As a general guide, one hour of active learning equates to one hour of CPD. It is the responsibility of the individual student to calculate how many hours of active learning have been completed. The hours of active learning estimated above should act as a guide to CPD hours.


The Australian Primary Care Nurses Association (APNA)